CallDesk.ai
Automate repetitive phone calls in your contact center with conversational AI
ℹ️ About CallDesk.ai
Learn about CallDesk.ai’s story, mission, and background:
📅 Founded:
2016
💰 Funding:
Seed Round (Sep 2017): Raised €2.1M (~$2.5M) led by Point Nine Capital and EQT Ventures.
Acquisition: Acquired by Future Look ITC on Dec 29, 2022 for approx. $11M.
📍 Location:
15 rue de Milan, 75009 Paris, France
✉️ Contact Information:
Email: [email protected]
Phone: +33 1 86 26 99 01
Twitter: @calldeskAI
LinkedIn: calldesk
🤖 CallDesk.ai AI Features & Offerings
Discover the suite of machine learning capabilities available with CallDesk.ai:
🛍️ Products & Services:
- Calldesk Voice Agents (AI-driven virtual agents)
- Calldesk Studio (Web-based console for designing and managing voice agents)
- Professional services for call pattern analysis and bot customization
✨ Features:
- AI-powered virtual voice agent handling inbound calls
- Natural language understanding for smooth call routing
- Uses multiple speech-to-text engines for enhanced accuracy
- No-code Studio interface for building call flows
- Real-time monitoring and training tools
- Enterprise-grade cloud solution with GDPR compliance
💲 CallDesk.ai Pricing & Drawbacks
Review the pricing plans for CallDesk.ai alongside a look at the potential drawbacks:
💵 Pricing Options:
Custom enterprise pricing based on a usage-based model (pay-as-you-go per call minute, starting around $0.17 per minute). No free trial available quotes provided on request.
👎 Drawbacks:
CallDesk.ai offers robust AI-driven voice automation but faces several drawbacks. Users report that its interface can be complex and less intuitive compared to competitors, leading to a steeper learning curve and challenging integrations with existing systems.
Additionally, there are concerns over latency and accuracy, especially in handling complex or noisy call environments, which may necessitate frequent handoffs to human agents.
The enterprise-focused pricing model is also a hurdle, as it is relatively expensive and lacks transparent, scalable pricing options, making it less accessible for smaller businesses.
Finally, regulatory compliance and data privacy issues add further complexity to its implementation, potentially deterring organizations seeking a simpler, more cost-effective solution.
🔀 CallDesk.ai Alternative: CallDesk.ai vs MissNoCalls in Epic Bot Battle
Examine other best options in the market and see how CallDesk.ai compares with MissNoCalls:
🌟 Try MissNoCalls Today
MissNoCalls wins this battle hands down. It’s more flexible, budget-friendly, and global than CallDesk.ai. Whether you’re a small company or a big enterprise, MissNoCalls is ready to help you grow. Plus, its commitment to customer satisfaction ensures you’ll always have the support you need.
Try MissNoCalls today. Book a demo to see how it can change the way you do business.
I’ve been using both Retell AI and MissNoCalls for a while now, and I’ve found MissNoCalls to be more intuitive, especially with their IVR Navigation feature that makes customer interactions so much smoother. Retell AI has a great API integration, but the pricing structure feels a bit steep for what you get. Has anyone else noticed a difference in how these platforms handle real-time analytics?