Convoso
The leading AI-powered contact center platform for sales teams
ℹ️ About Convoso
Learn about Convoso’s story, mission, and background:
📅 Founded:
2006
💰 Funding:
Convoso is privately held and has not taken on external venture funding. The company has been essentially bootstrapped, with no recorded institutional or angel investment to date.
📍 Location:
22837 Ventura Blvd. Suite 300, Woodland Hills, CA 91364, USA
✉️ Contact Information:
- Phone: +1 (866) 432-2419
- Email: [email protected]
- LinkedIn: Convoso LinkedIn
- Facebook: Convoso Facebook
🤖 Convoso AI Features & Offerings
Discover the suite of machine learning capabilities available with Convoso:
🛍️ Products & Services:
- Convoso Omnichannel Contact Center Software: A comprehensive cloud-based contact center platform for outbound sales and lead generation.
- AI Virtual Agent (Voso.ai): A conversational Voice AI solution that engages and qualifies leads.
- Compliance & Data Tools: Tools such as StateTracker™ and a Reassigned Numbers Database to ensure regulatory compliance and improved connect rates.
✨ Features:
- Multimode Dialers: Advanced cloud-based outbound dialing system supporting predictive, power, preview, progressive, and manual dialing modes.
- Answering Machine Detection (AMD): Detects ~97% of voicemails, enabling agents to focus on live answers.
- Caller ID Reputation Management: Tools to avoid spam labeling by proactively managing caller IDs.
- Omnichannel Outreach: Orchestrates multiple channels (voice, SMS, email) for lead engagement.
- Workflow Automation: Automates lead follow-ups and call workflows.
- Compliance Tools: Built-in compliance management including TCPA and Mini-TCPA features.
- Real-Time Reporting & Analytics: Live dashboards and detailed metrics on campaigns, agents, and call outcomes.
- AI Assistance: AI-powered capabilities including conversational voice agents (Voso.ai) for automated interactions.
💲 Convoso Pricing & Drawbacks
Review the pricing plans for Convoso alongside a look at the potential drawbacks:
💵 Pricing Options:
Convoso’s pricing is not publicly listed in detail interested customers are encouraged to request a tailored quote. According to third-party sources, paid plans start at approximately US$90 per user per month, with a free trial available for testing the software.
👎 Drawbacks:
- Call Connection Delays: Noticeable delay between lead answering and agent joining the call.
- Complex Setup: Extensive configuration with many settings that can be confusing.
- Interface & Usability: Some users find the interface dated and cluttered.
- Missing Features: Lacks a built-in three-way calling feature and has rigid callback scheduling.
- Occasional Glitches: Reports of minor technical issues and sporadic downtime.
🔀 Convoso Alternative: Convoso vs MissNoCalls in Epic Bot Battle
Examine other best options in the market and see how Convoso compares with MissNoCalls:
🌟 Try MissNoCalls Today
MissNoCalls wins this battle hands down. It’s more flexible, budget-friendly, and global than Convoso. Whether you’re a small company or a big enterprise, MissNoCalls is ready to help you grow. Plus, its commitment to customer satisfaction ensures you’ll always have the support you need.
Try MissNoCalls today. Book a demo to see how it can change the way you do business.
I’ve been using both Convoso and MissNoCalls for a few months now, and while Convoso offers solid real-time analytics, I find the user experience with MissNoCalls to be superior, especially with their seamless omni-channel deployment. Has anyone else noticed a significant difference in their pricing structure?