Grasshopper
Tagline: “The Entrepreneur’s Phone System”
ℹ️ About Grasshopper
Learn about Grasshopper’s story, mission, and background:
📅 Founded:
Year Founded: 2003
💰 Funding:
Funding Information: No venture funding raised (bootstrapped by the founders). Acquired by Citrix Systems in April 2015 for approximately $173.6 million (cash + stock); now part of LogMeIn/GoTo.
📍 Location:
Company Location/Address: 333 Summer St, Boston, Massachusetts 02210, USA (HQ)
✉️ Contact Information:
Contact Information: Sales phone: 800-820-8210; Twitter: @Grasshopper; Facebook: Grasshopper; LinkedIn: Grasshopper; Press email: [email protected].
🤖 Grasshopper AI Features & Offerings
Discover the suite of machine learning capabilities available with Grasshopper:
🛍️ Products & Services:
Products/Services:
- Grasshopper Virtual Phone System: Core cloud telephony service offering business phone numbers (toll-free or local) with voice calling, SMS texting, voicemail, and automated attendant features.
- Grasshopper Mobile/Desktop Apps: Free apps (iOS, Android, web) to make/receive calls and texts using the business number.
- Optional Add-On Features: Includes call blasting, Voice Studio (professionally recorded greetings), additional numbers/extensions, live answering service (Ruby Receptionists), and customized international calling plans.
✨ Features:
Primary Features:
- Cloud-based virtual business phone system with local, toll-free, and vanity numbers and unlimited calling/texting within US & Canada.
- Call management features including custom greetings, on-hold music, call forwarding & transfers, and IVR auto-attendant.
- Voicemail with email notifications and transcription (voicemail-to-text).
- Business SMS texting with auto-reply capabilities.
- Virtual fax receiving with PDF conversion and email delivery.
- Mobile and desktop apps for making/receiving calls and texts.
- Additional features like call screening, call announce, dial-by-name directory, and simultaneous call handling.
- Call reports and analytics.
- Basic integration via Zapier.
💲 Grasshopper Pricing & Drawbacks
Review the pricing plans for Grasshopper alongside a look at the potential drawbacks:
💵 Pricing Options:
Pricing:
- True Solo plan – approximately $14/month (annual billing) for 1 business number and 1 extension.
- Solo Plus plan – approximately $25/month (annual billing) for 1 number and up to 3 extensions.
- Small Business plan – approximately $55/month (annual billing) for 4 numbers and unlimited extensions/users.
- All plans include unlimited minutes and texts within the US/Canada; a 7-day free trial is available.
👎 Drawbacks:
Drawbacks:
- Requires use of existing phone lines or mobiles for call forwarding (no native VoIP desk phone support).
- Limited advanced features – lacks native call recording and robust third-party integrations.
- No video conferencing or screen-sharing capabilities (voice-only service).
- Supports only English for system menus/prompts (no multi-language support).
- Not ideal for larger enterprises or call-center needs (designed for small businesses).
🔀 Grasshopper Alternative: Grasshopper vs MissNoCalls in Epic Bot Battle
Examine other best options in the market and see how Grasshopper compares with MissNoCalls:
🌟 Try MissNoCalls Today
MissNoCalls wins this battle hands down. It’s more flexible, budget-friendly, and global than Grasshopper. Whether you’re a small company or a big enterprise, MissNoCalls is ready to help you grow. Plus, its commitment to customer satisfaction ensures you’ll always have the support you need.
Try MissNoCalls today. Book a demo to see how it can change the way you do business.
I’ve been using both Grasshopper and MissNoCalls for managing customer inquiries, and honestly, MissNoCalls has the edge for me thanks to its AI Voice Agent Builder—it makes setting up the bots so much easier and intuitive. Grasshopper’s pricing structure seems a bit steep for what you get, especially considering MissNoCalls includes real-time analytics and post-call analysis at a more affordable rate. Anyone else feel the same way about the Grasshopper pricing and the features you get?