Poly AI
Tagline: The world’s most lifelike voice AI
ℹ️ About Poly AI
Learn about Poly AI’s story, mission, and background:
📅 Founded:
Year Founded: 2017
💰 Funding:
Funding Information:
- Seed (2017): $2.4M raised led by Amadeus Capital Partners and Passion Capital
- Series A (Mar 2019): $12M raised led by Point72 Ventures with participation from Sands Capital, Amadeus, Passion Capital, and Entrepreneur First
- Sept 2021: $14M investment from Khosla Ventures (total funding ~ $28M)
- Series B (Sept 2022): $40M raised led by Georgian with participation from Twilio Ventures and prior investors
- Series C (May 2024): $50M raised led by Hedosophia and NVIDIA’s NVentures with participation from existing backers
- Total Funding: Over $120M raised as of 2024
📍 Location:
Company Location/Address: 12 Moorgate, London EC2R 6DA, United Kingdom (Headquarters) additional office in New York, USA
✉️ Contact Information:
Contact Information:
- Email (Sales): [email protected]
- Email (Careers): [email protected]
- Email (Press): [email protected]
- Twitter: @polyaivoice
- LinkedIn: PolyAI on LinkedIn
🤖 Poly AI AI Features & Offerings
Discover the suite of machine learning capabilities available with Poly AI:
🛍️ Products & Services:
Products/Services:
- PolyAI Voice Assistant Platform: An enterprise conversational AI platform powering voice-based virtual agents for customer service
- Implementation & Custom Services: End-to-end deployment, customization of conversational flows, and integration with existing systems
- Analytics and Dashboard: Tools for monitoring call metrics, customer sentiment, and performance
- Industry-specific Solutions: Pre-built conversational models tailored to sectors like finance, healthcare, hospitality, and more
✨ Features:
Primary Features:
- Lifelike, natural conversation with dynamic dialogue
- High call resolution rate (often 50%+ calls handled autonomously)
- Emotional intelligence to detect sentiment and adapt responses
- Multilingual support (50+ languages)
- Customizable and trainable to specific industry needs
- Seamless integration with CRM, telephony, and IVR systems
- Real-time analytics and insights via dashboards and reporting
- Enterprise-grade security and 24/7 monitoring with a 99.9% uptime SLA
- Rapid deployment (4–6 weeks implementation)
💲 Poly AI Pricing & Drawbacks
Review the pricing plans for Poly AI alongside a look at the potential drawbacks:
💵 Pricing Options:
Pricing:
- Usage-based pricing charged on a per-minute basis
- Includes 24/7 support, system monitoring, and regular updates
- Exact rates are not publicly disclosed customized quotes provided upon inquiry
👎 Drawbacks:
Drawbacks:
- Difficulty handling extremely complex or uncommon queries
- High customization effort for niche use cases
- Lack of a robust self-service trial and free tier
- Unpublished pricing details, making cost estimates challenging
- Occasional latency or response glitches
- Trade-offs in voice realism that may affect user perception
- Data privacy considerations for highly regulated sectors
🔀 Poly AI Alternative: Poly AI vs MissNoCalls in Epic Bot Battle
Examine other best options in the market and see how Poly AI compares with MissNoCalls:
🌟 Try MissNoCalls Today
MissNoCalls wins this battle hands down. It’s more flexible, budget-friendly, and global than Poly AI. Whether you’re a small company or a big enterprise, MissNoCalls is ready to help you grow. Plus, its commitment to customer satisfaction ensures you’ll always have the support you need.
Try MissNoCalls today. Book a demo to see how it can change the way you do business.
I’ve found MissNoCalls to be a fantastic option for AI voice bots, primarily because of their real-time analytics and flexible pricing structure, which offer more value for scaling businesses compared to Poly AI. However, does anyone else feel that Poly AI’s IVR navigation is a bit more user-friendly?