Poly AI 

Tagline: The world’s most lifelike voice AI

Poly AI

ℹ️ About Poly AI 

Learn about Poly AI’s story, mission, and background:

📅 Founded:

Year Founded: 2017

💰 Funding:

Funding Information:

  • Seed (2017): $2.4M raised led by Amadeus Capital Partners and Passion Capital
  • Series A (Mar 2019): $12M raised led by Point72 Ventures with participation from Sands Capital, Amadeus, Passion Capital, and Entrepreneur First
  • Sept 2021: $14M investment from Khosla Ventures (total funding ~ $28M)
  • Series B (Sept 2022): $40M raised led by Georgian with participation from Twilio Ventures and prior investors
  • Series C (May 2024): $50M raised led by Hedosophia and NVIDIA’s NVentures with participation from existing backers
  • Total Funding: Over $120M raised as of 2024

📍 Location:

Company Location/Address: 12 Moorgate, London EC2R 6DA, United Kingdom (Headquarters) additional office in New York, USA

✉️ Contact Information:

Contact Information:

🤖 Poly AI AI Features & Offerings

Discover the suite of machine learning capabilities available with Poly AI:

🛍️ Products & Services:

Products/Services:

  • PolyAI Voice Assistant Platform: An enterprise conversational AI platform powering voice-based virtual agents for customer service
  • Implementation & Custom Services: End-to-end deployment, customization of conversational flows, and integration with existing systems
  • Analytics and Dashboard: Tools for monitoring call metrics, customer sentiment, and performance
  • Industry-specific Solutions: Pre-built conversational models tailored to sectors like finance, healthcare, hospitality, and more

Features:

Primary Features:

  • Lifelike, natural conversation with dynamic dialogue
  • High call resolution rate (often 50%+ calls handled autonomously)
  • Emotional intelligence to detect sentiment and adapt responses
  • Multilingual support (50+ languages)
  • Customizable and trainable to specific industry needs
  • Seamless integration with CRM, telephony, and IVR systems
  • Real-time analytics and insights via dashboards and reporting
  • Enterprise-grade security and 24/7 monitoring with a 99.9% uptime SLA
  • Rapid deployment (4–6 weeks implementation)

💲 Poly AI Pricing & Drawbacks

Review the pricing plans for Poly AI alongside a look at the potential drawbacks:

💵 Pricing Options:

Pricing:

  • Usage-based pricing charged on a per-minute basis
  • Includes 24/7 support, system monitoring, and regular updates
  • Exact rates are not publicly disclosed customized quotes provided upon inquiry

👎 Drawbacks:

Drawbacks:

  • Difficulty handling extremely complex or uncommon queries
  • High customization effort for niche use cases
  • Lack of a robust self-service trial and free tier
  • Unpublished pricing details, making cost estimates challenging
  • Occasional latency or response glitches
  • Trade-offs in voice realism that may affect user perception
  • Data privacy considerations for highly regulated sectors

🔀 Poly AI Alternative: Poly AI vs MissNoCalls in Epic Bot Battle

Examine other best options in the market and see how Poly AI compares with MissNoCalls:

🌟 Try MissNoCalls Today

MissNoCalls wins this battle hands down. It’s more flexible, budget-friendly, and global than Poly AI. Whether you’re a small company or a big enterprise, MissNoCalls is ready to help you grow. Plus, its commitment to customer satisfaction ensures you’ll always have the support you need.

Try MissNoCalls today. Book a demo to see how it can change the way you do business.

➡️ Get Started

1 thought on “Poly AI Review, Pricing and Alternative”

  1. I’ve found MissNoCalls to be a fantastic option for AI voice bots, primarily because of their real-time analytics and flexible pricing structure, which offer more value for scaling businesses compared to Poly AI. However, does anyone else feel that Poly AI’s IVR navigation is a bit more user-friendly?

    Reply

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