Retell AI
Supercharge your Call Operations with Voice AI
ℹ️ About Retell AI
Learn about Retell AI’s story, mission, and background:
📅 Founded:
2023
💰 Funding:
Seed Round: Raised $4.6M in May 2024, led by Alt Capital with participation from Y Combinator, Carya Venture, and angel investors including Rajat Suri, Aaron Levie, Siqi Chen, Alex Levin, Michael Seibel, and Tyler Bosmeny.
📍 Location:
2674 Hastings Ave, Redwood City, CA 94061, USA
✉️ Contact Information:
Address: 2674 Hastings Ave, Redwood City, CA 94061, USA
Email: [email protected]
Phone: +1 (415) 358-5433
Website: RetellAI.com
LinkedIn: Retell AI on LinkedIn
Twitter: @retellai
Discord: Available community channel
🤖 Retell AI AI Features & Offerings
Discover the suite of machine learning capabilities available with Retell AI:
🛍️ Products & Services:
Retell AI Platform: Cloud-based platform for building and managing AI voice agents with a web dashboard and API.
AI Voice Agents (Use Case Templates): Pre-built templates for receptionist, appointment setter, lead qualification, customer service, debt collection, and survey/feedback.
Developer API & SDKs: Integration tools for developers.
Integrations: Compatible with Twilio, Vonage, Cal.com, Make.com, n8n, and support for custom LLMs.
Enterprise Services: Custom plans with premium support and dedicated service options.
Support & Resources: Documentation, Discord community, case studies, and demo videos.
✨ Features:
AI Voice Agent Builder: Intuitive platform with visual builder and Voice AI API.
LLM-Powered Conversations: Natural, dynamic dialogues with built-in test tools.
Omni-Channel Deployment: Deploy agents across phone, web, and SMS.
Real-Time Monitoring & Analytics: Live dashboard for performance tracking.
Knowledge Base Sync: Auto-sync from websites and documents.
Call Transfers (Warm Handoff): Smooth handoff to human agents.
IVR Navigation: Automatic navigation of phone menus.
Appointment Scheduling: Integrated booking capabilities.
Post-Call Analysis: Transcription and sentiment analysis.
💲 Retell AI Pricing & Drawbacks
Review the pricing plans for Retell AI alongside a look at the potential drawbacks:
💵 Pricing Options:
Free Tier: 60 minutes free, 20 concurrent calls, 10 knowledge bases free.
Pay-as-You-Go: Charges per minute for voice engine ($0.07-$0.08/min), LLM processing ($0.006-$0.50/min), telephony ($0.015/min), and knowledge base access ($0.005/min).
Add-On Services: Phone numbers at $2/month and extra knowledge bases at $8/month.
Enterprise Plan: Custom pricing with volume discounts and premium support.
👎 Drawbacks:
Retell AI faces technical challenges such as occasional accuracy issues, latency, and glitches during complex calls, along with reliance on third-party text-to-speech voices that may sound less natural than competitors.
User feedback points to a less intuitive interface and limited integrations, making the onboarding process and customization difficult. Additionally, the complex pay-as-you-go pricing is seen as costly for smaller businesses, and concerns about AI reliability, customer preference for human interaction, and regulatory compliance hinder wider adoption.
🔀 Retell AI Alternative: Retell AI vs MissNoCalls in Epic Bot Battle
Examine other best options in the market and see how Retell AI compares with MissNoCalls:
🌟 Try MissNoCalls Today
MissNoCalls wins this battle hands down. It’s more flexible, budget-friendly, and global than Retell AI. Whether you’re a small company or a big enterprise, MissNoCalls is ready to help you grow. Plus, its commitment to customer satisfaction ensures you’ll always have the support you need.
Try MissNoCalls today. Book a demo to see how it can change the way you do business.
I’ve been exploring both Retell AI and MissNoCalls for our customer service line, and while Retell AI’s real-time analytics are impressive, the pricing structure seems a bit steep for small businesses. Has anyone else found MissNoCalls’ API integrations easier to work with?