Last Updated: July 30th, 2024
At MissNoCalls, your privacy is paramount. We are dedicated to protecting your data with transparency and integrity. This Privacy Policy outlines how we collect, utilize, and safeguard your information in accordance with our services.
Information Collection and Use
Personal Information: We collect your name, email, and phone number during registration to facilitate account management, customer support, and service updates.
Call Data: Our AI-powered system captures call audio and transcripts for quality assurance and service improvement purposes.
Metadata: Includes call duration, timestamps, and originating numbers to customize services and provide insights.
Device Information: We collect device details to optimize service performance and enhance security.
Log and Usage Data: Information such as IP address and website interactions help us improve user experience and address technical issues.
Cookies: Used for efficient service operation and personalized user experience. You can manage cookies via your browser settings.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
Utilization of Information
We use your data to deliver and enhance our services, including account management, customer support, service development, and marketing, with a commitment to privacy and legal compliance.
Data Sharing and Security
We do not sell, share, or transfer your data to third parties, including affiliates, without your direct consent. We share information with third-party vendors solely for service provision under strict confidentiality agreements. In cases of business transfers or legal requirements, your data may be disclosed in accordance with this policy. We implement robust security measures to protect your data, although absolute security cannot be guaranteed.
Google OAuth and Calendar Integration
We utilize Google OAuth for optional service enhancements, adhering to Google’s User Data Policy. Our Google Calendar integration facilitates efficient scheduling without compromising privacy.
Data Retention
Your data is kept for the duration necessary to fulfill the purposes outlined in this policy unless a longer retention is required by law. Post-termination, data may be retained for legal and operational reasons but will be securely deleted or anonymized thereafter.
Your Rights
You have the right to access, update, or delete your information. Specific rights under GDPR, CCPA, or other regional laws are also supported. Please contact us to exercise these rights.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
Changes to This Policy
We reserve the right to update this policy to reflect changes in our practices. Significant changes will be communicated via our website or email.
Contact Us
For questions or concerns regarding this Privacy Policy, please reach out through our contact form. We are here to ensure your privacy and resolve any inquiries.
