Insighto
AI-led communication for voice and chat
ℹ️ About Insighto
Learn about Insighto’s story, mission, and background:
📅 Founded:
2023
💰 Funding:
Bootstrapped (self-funded)
📍 Location:
Newark, New Jersey, United States
✉️ Contact Information:
- Email: [email protected]
- LinkedIn: Insighto.ai
- Twitter: @insightoai
- Facebook: Insighto.ai
🤖 Insighto AI Features & Offerings
Discover the suite of machine learning capabilities available with Insighto:
🛍️ Products & Services:
- AI Chatbot Agents for web, messengers, and SMS
- AI Voice Agents for inbound / outbound phone calls
- Agency Portal with client isolation, white-label dashboards, and usage billing
- Custom integration services for bespoke CRM or EHR connectivity
- Analytics add-on with exportable reports, sentiment heatmaps, KPI alerts
- Staff onboarding and training sessions offered as one-time or retainer
✨ Features:
- AI phone & chat agents reply in under 1 s, handling FAQs, bookings, and lead capture
- Multilingual coverage of 50+ languages with automatic detection
- No-code builder and knowledge-base upload (PDF, URL, CSV) for quick training
- Omnichannel delivery: web widget, WhatsApp, SMS, Facebook Messenger, email, voice calls
- Native CRM hooks (HubSpot, GoHighLevel, Zoho) plus 6 000+ apps via Zapier/webhooks
- Real-time transcripts and sentiment dashboards for quality tracking
- White-label option with custom domain, palette, and email branding
- Bring-Your-Own-Key for LLMs and custom text-to-speech voices with SSML control
- Human-handoff rules route priority chats / calls to live staff
- Role-based access and multi-client management for agencies
💲 Insighto Pricing & Drawbacks
Review the pricing plans for Insighto alongside a look at the potential drawbacks:
💵 Pricing Options:
- Free tier
- Gold ≈ $24 / mo
- Platinum ≈ $99 / mo
- Diamond ≈ $499 / mo
👎 Drawbacks:
- Knowledge-base ingestion struggles with very large PDFs (>100 MB)
- Limited library of ready-made industry templates
- Voice catalog lacks certain regional accents
- Email support can take up to 48 h on entry plans
- HIPAA certification not yet complete, though planned
🔀 Insighto Alternative: Insighto vs MissNoCalls in Epic Bot Battle
Examine other best options in the market and see how Insighto compares with MissNoCalls:
🌟 Try MissNoCalls Today
MissNoCalls wins this battle hands down. It’s more flexible, budget-friendly, and global than Insighto. Whether you’re a small company or a big enterprise, MissNoCalls is ready to help you grow. Plus, its commitment to customer satisfaction ensures you’ll always have the support you need.
Try MissNoCalls today. Book a demo to see how it can change the way you do business.
I recently switched from VA Matters to MissNoCalls for our company’s voice bot needs, and I can’t help but appreciate how seamless the omni-channel deployment is with MissNoCalls—it makes coordinating customer interactions so much easier. Although VA Matters has a decent API integration, I found their pricing structure a bit steep for the features offered. Has anyone else noticed a difference in real-time analytics between the two?