JustCall
The all-in-one business communication platform to grow your business
ℹ️ About JustCall
Learn about JustCall’s story, mission, and background:
📅 Founded:
2016
💰 Funding:
- Series A (Oct 2021) – $17M led by Base10 Partners and Eight Roads Ventures.
- Series B (Jan 2022) – $42M led by Sequoia Capital India (with Base10 and Eight Roads).
- Total funding raised: $73.2M over 3 rounds.
📍 Location:
Palo Alto, CA, USA
✉️ Contact Information:
Email: [[email protected]](mailto:[email protected])
Phone: +1 (762) 226-2442
Twitter: @justcall_io
LinkedIn: JustCall on LinkedIn
Facebook: JustCall on Facebook
🤖 JustCall AI Features & Offerings
Discover the suite of machine learning capabilities available with JustCall:
🛍️ Products & Services:
JustCall offers a cloud-based communication platform for sales and support teams, combining voice, SMS, email, and WhatsApp channels with AI-driven automation and insights.
- Cloud Phone System: Provision virtual phone numbers (in 70+ countries) and manage inbound/outbound calls with IVR menus, call routing, voicemail, and call recording.
- Sales Dialer: Auto and power dialers (including predictive dialing) to accelerate outbound calling campaigns and improve agent productivity.
- SMS & WhatsApp: Send/receive SMS and MMS, plus WhatsApp messaging via a unified inbox, with support for bulk SMS campaigns and automated SMS workflows/bots.
- AI Conversation Intelligence: “JustCall IQ” features like call transcription & summaries, sentiment analysis, real-time AI coaching during calls, AI scoring, and AI voice agents that answer calls or voicemails autonomously.
- Integrations & API: 100+ integrations with popular CRMs, helpdesks, and other apps, plus an API to extend JustCall’s functionality into your own workflows.
✨ Features:
- Global Calling: Cloud-based phone system with local business numbers in 70+ countries, supporting inbound/outbound calls, multi-level IVR, call routing, and auto/power dialers.
- Multi-Channel Messaging: Integrated SMS/MMS and WhatsApp with features like bulk texting, SMS workflows, bots, and shared inboxes for team collaboration.
- AI-Powered Intelligence: Real-time agent assist, AI call coaching, sentiment analysis, automated call scoring, and 24/7 AI voice agents for automated customer interactions.
- Workflow Automation & Integrations: 100+ pre-built integrations with CRMs, helpdesks, and other tools, plus automated workflows to streamline sales/support processes.
- Analytics & Collaboration: Live call monitoring, call transcripts & summaries, performance dashboards, and a collaborative workspace for internal communications and coaching.
💲 JustCall Pricing & Drawbacks
Review the pricing plans for JustCall alongside a look at the potential drawbacks:
💵 Pricing Options:
- Team: $29 per user/month (billed annually) – basic phone system functionality with CRM integration (2-user minimum).
- Pro: $49 per user/month (billed annually) – adds advanced features like power dialer, bulk SMS campaigns, live call monitoring, intelligent routing, etc..
- Pro Plus: $89 per user/month (billed annually) – includes AI coaching/analytics and other premium features for scaling teams.
- All plans include a base allocation of call minutes and texts; usage beyond limits is charged per minute/SMS.
👎 Drawbacks:
- Call quality issues: Users have reported dropped calls and poor call quality.
- Platform stability: Occasional glitches or software crashes that disrupt workflows.
- Customer support: Some users describe slow responses and unresolved support tickets.
- Cost/value: Additional per-minute and per-text charges can make it expensive, and some feel advanced features are lacking for the price.
- Integration hurdles: Initial setup (number provisioning) can be slow, and certain CRM integrations require troubleshooting.
🔀 JustCall Alternative: JustCall vs MissNoCalls in Epic Bot Battle
Examine other best options in the market and see how JustCall compares with MissNoCalls:
🌟 Try MissNoCalls Today
MissNoCalls wins this battle hands down. It’s more flexible, budget-friendly, and global than JustCall. Whether you’re a small company or a big enterprise, MissNoCalls is ready to help you grow. Plus, its commitment to customer satisfaction ensures you’ll always have the support you need.
Try MissNoCalls today. Book a demo to see how it can change the way you do business.
I’ve been testing both VA Matters and MissNoCalls for their AI voice bots, and I have to say, MissNoCalls impressed me with its seamless omni-channel deployment and more competitive pricing structure. However, VA Matters does offer some pretty comprehensive real-time analytics, though the user interface could be more intuitive. Has anyone else noticed a big difference in how their API integrations work?