Voiceflow
Where ambitious teams design, develop, and launch impactful AI agents, at scale.
ℹ️ About Voiceflow
Learn about Voiceflow’s story, mission, and background:
📅 Founded:
2019
💰 Funding:
- October 2018 – Seed Round, $500K (lead: Ripple Ventures)
- May 2019 – Seed Round, $3.5M (lead: True Ventures)
- July 2021 – Series A, $20M (lead: Felicis Ventures)
- August 2023 – Venture round, $15M (lead: OpenView; valuation $105M)
- Total funding to date: $39M
📍 Location:
535 Mission St, San Francisco, CA 94105, USA
✉️ Contact Information:
Email: [[email protected]](mailto:[email protected])
Twitter: @VoiceflowHQ
LinkedIn: Voiceflow on LinkedIn
🤖 Voiceflow AI Features & Offerings
Discover the suite of machine learning capabilities available with Voiceflow:
🛍️ Products & Services:
Voiceflow provides a cloud-based platform and related tools for conversational AI development:
- Collaborative design studio for building, prototyping, and deploying voice & chat agents
- Knowledge base module to ingest documents and FAQs for agent training
- Library of 300+ integrations (connectors for CX platforms, messaging channels, databases, etc.) and open API support
- Team collaboration features with multi-user editing, role-based access control, and enterprise security (SOC-2, GDPR compliant)
- Analytics dashboard to track agent conversations, user interactions, and performance metrics
- Enterprise services with dedicated support, custom solutions, and a certified expert marketplace
✨ Features:
- Visual drag-and-drop workflow builder for conversational design (no coding required)
- Integrated knowledge base (vector database) to ground AI agent responses on custom data
- Support for multiple AI models (OpenAI, Anthropic, etc.) and flexible NLU integrations
- Real-time team collaboration with version control, user roles, SSO, and workspace management
- Centralized content management for reusable prompts, dialog flows, and components
- Extensibility via custom code blocks and APIs for advanced logic and third-party integrations
- High-fidelity prototyping and testing environment for voice and chat experiences
- Built-in analytics and conversational logs for monitoring agent performance (observability)
💲 Voiceflow Pricing & Drawbacks
Review the pricing plans for Voiceflow alongside a look at the potential drawbacks:
💵 Pricing Options:
Free and paid plans available:
- Free: Community plan with 100 monthly credits, 1 workspace, and up to 2 agents (basic LLM access)
- Pro: $60/month per user for individual builders, includes multiple workspaces, up to 20 agents, all LLM models, and 5 concurrent voice calls
- Business: $150/month per user for teams, includes 10 workspaces, unlimited agents, priority support, and 15 concurrent voice calls
- Enterprise: Custom pricing for organizations with large-scale usage, offering advanced security, higher limits, and dedicated support
👎 Drawbacks:
- Frequent platform updates can introduce bugs or require adjustments to existing projects
- Built-in analytics are limited, requiring external tools for deeper insights and reporting
- Some advanced integrations (e.g., telephony platforms like Amazon Connect) are not available out-of-the-box
- Exporting conversation designs (to formats like PDF or images) is not straightforward
- Limited options for customizing the end-user interface of chat/voice agents
- Steep learning curve for new users due to the platform’s extensive features
🔀 Voiceflow Alternative: Voiceflow vs MissNoCalls in Epic Bot Battle
Examine other best options in the market and see how Voiceflow compares with MissNoCalls:
🌟 Try MissNoCalls Today
MissNoCalls wins this battle hands down. It’s more flexible, budget-friendly, and global than Voiceflow. Whether you’re a small company or a big enterprise, MissNoCalls is ready to help you grow. Plus, its commitment to customer satisfaction ensures you’ll always have the support you need.
Try MissNoCalls today. Book a demo to see how it can change the way you do business.
I’ve been trying out both VA Matters and MissNoCalls, and I have to say MissNoCalls really impressed me with its seamless omni-channel deployment and straightforward pricing structure. VA Matters has robust features too, but their IVR navigation felt a bit clunky in comparison. Has anyone else noticed a difference in real-time analytics between the two?